The Fayette Gas Board was established July 1, 1954. The Fayette Gas Board provides natural gas to more than 2,000 customers in the Fayette, Belk, Bankston, and Berry areas in Fayette County and also to residents in the Northside/Samantha areas of northern Tuscaloosa County. You can reach us at 205-932-5269 or our toll free number 1-866-299-9569 to see if service is available in your area.
It is a requirement of State and Federal law that you “call before you dig” or move earth in any way. You must call one of the “Call Before You Dig” numbers to have lines located to ensure your safety as well to prevent damage to our underground pipelines.
Markers have been placed at the pipeline crossings of public roads, railroads, navigable waterways and other locations on our right-of-way to indicate the presence of one or more underground high pressure pipelines. Temporary marking devices consist of flags, stakes, paint or other suitable means of identifying pipeline facilities in the field. Temporary marking devices will be bright yellow which is the Fayette Gas Board’s color for gas pipeline locating.
If you hear a hissing, whistling or roaring sound near our pipelines or other facilities, please call the office so that our personnel can correct the problem that might exist to ensure the safety of the public.
Whether you are using natural gas or planning on digging, it is important to be aware of natural gas safety rules.
Meter reading plays a vital role in both the billing process and in providing quality service to our customers. The meter reader gathers usage data from our gas meters every month.
Overgrown shrubs and trees, some fences and landscaping, and even family pets can make accurate meter reading a real challenge. Help us ensure that meters are kept clear and pets are not a threat to meter readers. If you are unable to trim the overgrowth surrounding your meter or have questions concerning accessibility, please contact our office at 205-932-5269 or 1-866-299-9569.
Although Fayette Gas Board does not maintain customer-owned service lines, we can assist you or your contractor in correcting problems. A customer-owned service line is the piping that leaves the outlet side or connection to a gas meter and enters the soil to reach the appliance. (Piping that does not enter the soil is not applicable.)
It is important to maintain customer-owned piping because it can be subject to potentially hazardous corrosion or leakage. Local heating contractors and natural gas plumbers can assist in locating, inspecting and repairing customer-owned service lines.
Please feel free to contact the Fayette Gas Board at 205-932-5269 or 1-866-299-9569 if you have any questions about the following notice. Our goal is to serve our customers in the safest, most effective manner possible. To realize this goal, we must comply with all applicable rules, regulations and codes including this notice on customer-owned service lines. We appreciate the opportunity to serve you.
Customer Owned Service Lines
Code of Federal Regulations, Title 49, Part 192, Section 16
A customer-owned service line consists of the piping that leaves the outlet side or connection to a gas meter and enters the soil to reach the appliance. Piping that does not enter the soil is not applicable. Fayette Gas Board does not maintain customer-owned service lines and when customer owned piping is not properly maintained, it may be subject to potentially hazardous corrosion or leakage.